Cookie & Data Usage Policy
Understanding How We Use Cookies
At CognitFocus, we believe in complete transparency about how we collect and use data on our financial analysis platform. This policy explains exactly what tracking technologies we use, why we use them, and how you can control your preferences.
When you visit cognitfocus.com, various tracking technologies help us provide you with a better experience while analyzing your financial software needs. But we know you want control over your data – and that's exactly what this page gives you.
Types of Tracking Technologies We Use
Essential Cookies (Cannot Be Disabled)
These cookies are absolutely necessary for our website to function properly. They enable basic features like secure login to your financial dashboard, remembering your analysis preferences, and maintaining your session while you work with our tools.
Essential Cookies We Use:
- Session Management: Keeps you logged into your account safely
- Security Tokens: Protects your financial data from unauthorized access
- Load Balancing: Ensures optimal performance of our analysis tools
- Form Data: Remembers information you've entered during your session
Functional Cookies (Optional)
These enhance your experience by remembering your preferences, like your preferred currency display, dashboard layout, or notification settings. Without these, you'd need to reset your preferences every visit.
Analytics Cookies (Optional)
We use these to understand how people use our platform – which financial tools are most popular, where users spend time, and what features need improvement. This data helps us make CognitFocus more useful for Vietnamese businesses.
Marketing Cookies (Optional)
These track your interests across our site to show you relevant content about financial analysis features that might benefit your business. They also help us understand which marketing efforts bring us the most qualified users.
Detailed Cookie Inventory
Cookie Name | Purpose | Duration | Type |
---|---|---|---|
cf_session | Maintains your login session | Session only | Essential |
cf_preferences | Stores dashboard customization | 1 year | Functional |
cf_analytics | Tracks platform usage patterns | 2 years | Analytics |
cf_marketing | Personalizes content recommendations | 6 months | Marketing |
Third-Party Tracking
Some cookies come from trusted partners who help us provide better service:
Partner Services:
- Google Analytics: Helps us understand user behavior and improve our platform
- Customer Support Tools: Enables our chat support system
- Security Services: Protects against fraud and unauthorized access
- Content Delivery: Speeds up loading of our financial analysis tools
Each partner follows strict data protection standards, and we only work with companies that respect user privacy as much as we do.
How Cookies Improve Your Experience
Personalized Financial Dashboard
Cookies remember which financial metrics matter most to your business, automatically displaying relevant charts and analysis tools when you log in. Without this data, you'd start from scratch every time.
Streamlined Analysis Process
When you're working on complex financial models, cookies save your progress and preferences, making it easy to pick up where you left off. This is especially important for our Vietnamese users who often work across multiple time zones.
Relevant Educational Content
Based on the tools you use most, we can suggest training materials and resources that match your actual needs rather than showing generic content.
Technical Performance
Cookies help us identify slow-loading sections and optimize performance, ensuring our financial analysis tools run smoothly even during peak usage periods.
Managing Your Cookie Preferences
Browser Settings
Most browsers let you control cookies through their settings menu. Here's how to find these controls:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
Mobile Browser Controls
On mobile devices, cookie controls are usually found in the browser's privacy or security settings. The exact location varies by device and browser version.
Important Note:
Blocking all cookies may prevent some features of our financial analysis platform from working properly. We recommend using our cookie preference controls above rather than completely disabling cookies in your browser.
Data Retention and Deletion
How Long We Keep Cookie Data
Different types of cookies have different lifespans based on their purpose:
- Session cookies: Deleted immediately when you close your browser
- Functional cookies: Typically stored for 1-2 years to remember your preferences
- Analytics cookies: Usually retained for 24-26 months for trend analysis
- Marketing cookies: Generally expire after 3-6 months
Automatic Cleanup
Our systems automatically delete expired cookie data. We also regularly review and purge unnecessary tracking information to minimize data collection.
Manual Deletion
You can delete stored cookies at any time using your browser settings or by clicking the "Reject All Non-Essential Cookies" button above. This will immediately remove non-essential tracking data.
Vietnam Privacy Compliance
As a financial services platform operating in Vietnam, we comply with local data protection requirements and international privacy standards. This means:
- We process data lawfully and transparently
- We limit collection to what's necessary for our services
- We protect your information with appropriate security measures
- We respect your rights to access, correct, and delete your data
- We provide clear information about our data practices
Your Rights:
Vietnamese users have specific rights regarding their personal data, including the right to know what information we collect, how we use it, and the ability to request deletion of their data. Contact us using the information below to exercise these rights.
Updates to This Policy
We review and update this cookie policy regularly to reflect changes in our tracking practices or legal requirements. When we make significant changes, we'll notify active users through email or a prominent notice on our platform.
Minor updates, like adding new cookie types or clarifying existing practices, will be posted here with an updated revision date. We encourage you to review this policy periodically, especially if you have specific privacy concerns about financial data.
The current version of this policy reflects our practices as of March 2025. Previous versions are available upon request for users who need to reference historical data practices.
Questions About Our Cookie Policy?
Email: contact@cognitfocus.com
Phone: +84936934992
Address: Số 67 ấp Giồng Có, Tham Đôn, Mỹ Xuyên, Sóc Trăng, Vietnam
Our privacy team typically responds to inquiries within 2-3 business days.