Privacy Policy

We collect information in several ways to provide you with better financial analysis tools and educational resources. Here's what we gather and why:

When you use our financial analysis software, we collect usage data to improve functionality. This includes which features you access most, analysis patterns, and performance metrics. We also gather technical information like your device type, browser version, and IP address for security and optimization purposes.

Your information helps us deliver personalized financial education and maintain our software quality. We use collected data to:

• Provide access to your purchased courses and software tools
• Send course updates, new feature announcements, and relevant educational content
• Process payments and manage your account billing
• Offer technical support and respond to your inquiries
• Improve our educational content based on learning patterns
• Ensure platform security and prevent unauthorized access

We don't use your personal information for unrelated marketing purposes. Our communications focus on your purchased services, relevant educational opportunities, and important account information. You can adjust communication preferences in your account settings.

We maintain strict controls over information sharing. CognitFocus does not sell your personal information to third parties. We share information only in these specific circumstances:

In compliance with Vietnamese privacy laws, we may disclose information when legally required by government authorities or to protect our legitimate business interests. This includes preventing fraud, enforcing our terms of service, or defending legal claims.

If CognitFocus undergoes a business transition like merger or acquisition, your information may transfer to the new entity, but privacy protections will remain in effect.

You have significant control over your personal information. Under Vietnamese privacy laws and our commitment to transparency, you can exercise these rights:

To exercise these rights, email us at contact@cognitfocus.com with your request. We'll respond within 15 business days and verify your identity before processing changes to protect your account security.

Protecting your information is fundamental to our operations. We implement multiple security layers across our systems:

Our team receives ongoing security training, and we maintain strict access controls. Only authorized personnel can access personal information, and all access is logged and monitored. We use industry-standard security practices and regularly update our protection measures.

While we implement robust security, no system is completely immune to threats. We continuously monitor for suspicious activity and will notify affected users promptly if any security incident occurs.

We keep your information only as long as necessary for legitimate business purposes and legal compliance. Our retention periods vary by data type:

When retention periods expire, we securely delete information using industry-standard data destruction methods. You can request earlier deletion of certain data types, though some information must be retained for legal compliance.

While CognitFocus operates primarily in Vietnam, some of our service providers use international data centers. When your information is transferred outside Vietnam, we ensure adequate protection through:

• Contractual agreements requiring equivalent privacy protections
• Selection of providers with strong international privacy certifications
• Regular audits of data handling practices
• Encryption during transmission and storage

These transfers occur only when necessary for service delivery, such as cloud hosting, payment processing, or email communications. We maintain oversight of all international data handling to ensure your privacy rights remain protected.

Our website uses cookies to enhance your experience and maintain platform functionality. We use several types of cookies:

Essential Cookies: Required for basic site operation, including login sessions and security features. These cannot be disabled without affecting functionality.

Analytics Cookies: Help us understand how users interact with our platform to improve design and content. This data is aggregated and doesn't identify individual users.

Preference Cookies: Remember your settings and customizations to provide a personalized experience across sessions.

You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We don't use cookies for advertising or share cookie data with external marketing companies.